The various stakeholders in a healthcare integration project

Stakeholders in an Integration Project             Integration projects are often the bane of many clinicians and practice managers/administrators. Often there are concerns that Information Technology staff or contractors essentially hijack the project and control both its goals and implementations despite the fact that most integration projects – especially those relevant to clinicians and staff – are original envisioned by non-IT users. There are even some administrators that prefer to let IT staff dictate such projects Read more…

Various ways to Integrate with EMRs

Ways to Integrate with EMRs             Interoperability continues to be a significant topic in healthcare IT. As most in the industry can attest, reality has not kept pace with promises made by vendors and regulatory pressure has not completely eradicated the data silo model that is, admittingly, rather profitable for EMR vendors. Moreover, the costs to extract data for uses by third parties is often prohibitively expensive for small to midsize providers if integrations need Read more…

The Story of an EMR Integration Project

            It is a truism in Healthcare Information Technology that EMR integration projects take excessive periods of time and tend to frustrate customers. Even for a single provider practices seeking to implement a fairly standard interface – e.g., an admission, discharge, and transfer interface from the EMR to a specified endpoint such as a medical device – there are multiple individuals involved whose must be able to communicate well and complete their respective roles in Read more…

Obtaining HITRUST Certification for your software

For those working in the healthcare industry, it is not uncommon to hear the often-unsubstantiated claim from a potential vendor or business partner that they are HIPAA-compliant. That claim, however, is difficult to validate as there is no official HIPAA accreditation agency that delineates that an organization is or is not within compliance; retrospectively, an organization may be deemed as out of compliance and be penalized accordingly. Such a process is not assistive to organizations Read more…

Basic intro to HL7 standards

            HL7 standards are what make healthcare integrations possible. Without them, the degree of interoperability – even if the current state appears frustratingly slow – would likely be impossible. The most common standards used are the HL7 2.x standards. For those who have encountered HL7 integrations, these are the pipe delimited files that look unreadable to the human eye. These seemingly unreadable files are able to send demographics, scheduling information, billing data, transcription results, and Read more…

Growing your medical practice by looking at numbers first

When I started managing the revenues for this practice, we were at 4 provider FTEs. Granted, I wasn’t thrilled about the provider utilization and thought that we could do more towards it.. But a month ago, we took on 3 more provider FTEs… and of course, another $4MM added to the quota. As you can tell, that wasn’t the most comfortable moment for… anyone 🙂 Much of our business comes from physician referrals… that’s the Read more…

Moving your EMR to the cloud

            There has been an obvious trend towards medical practices moving or purchasing cloud-based EMRs. For many practices – especially those on the smaller side – there is almost always no cost reason to undertake the effort of provisioning a server, paying for its installation, paying the cost of patching and maintenance, and replacing it every three-five years. Additionally, EMR vendors themselves have been pushing cloud-based solutions as it is more efficient for them to Read more…

Approaching a common data model for EMR Data Exchange

There are a lot of opportunities for efficiencies to be gained and for new technologies to be leveraged if non-EMR systems and devices were to exchange data in a manner that is easy-to-use, efficiently, timely, and cost-effective. The traditional integration model used by the healthcare industry involves building many unique interfaces. An analytics system for a healthcare system or ACO (accountable care organization) will need to build different interfaces – sometimes heavily customized – for Read more…

Product engineering vs IT projects – how do you bridge that gap?

I started my career in a consulting/services firm, moved on to various product firms like CallidusCloud, IBM, Informatica, BEA/Oracle, VMware etc. Then I started a SaaS product firm myself, subsequently, started a consulting / services firm as well. It took me a long time to understand the differences in product engineering vs IT projects mindsets. Understanding these differences helped me market, sell, hire, train, build teams around these mindset differences accordingly. I have had a Read more…

Patient Engagement Journey and ways to improve it

 (A Doctor’s guide) Are you looking for ways to boost your medical practice revenue? Looking to keep patients around, grow your practice and improve quality of care? Consider, informed decision making, patient empowerment, and satisfaction as the next major goals for your practice. Patients today expect continuous support and guidance at each step of their healthcare journey. They are more inclined towards maintaining their own health and improved communication with providers. Therefore moving your focus Read more…